FAQ

Managed QR: Website/link QR codes that redirect through Quantum SmartQR, with analytics. You can change the destination URL without changing the QR image.
Download-only QR: Wi-Fi, vCard, plain text - data is in the QR itself; no redirect, no analytics, and we do not store it. Use Download-only QR.

Yes. Edit the QR code from My QR Codes and update the URL. The QR image stays the same; only the redirect target changes.

Scan count, last scan time, trends over time, and on paid plans network-estimated country/area and device/browser when available. We do not track personally identifiable information in normal scan analytics. See Analytics & Scans.

Download-only QR: We do not store it; no scan data. You generate it in your browser and download the image. Trackable QR: We host the redirect; you get analytics and can edit the URL later. Create a trackable QR.

Use the Trackable QR builder: templates, style, badge text, logo, options, and redirect rules when available. Always test customized QRs to ensure they scan well.

Yes. Limits depend on your plan. Check Plan & Usage. Download-only QR codes do not count toward the limit.

Yes. See the API & Developers help topic. Create an API token in Settings → Integrations, then use POST /api/qr-codes.

The code and its analytics are permanently removed. Scans will see an unavailable message. Consider disabling instead if you might need it again.

A preview QR is a temporary code you can create without signing in from Preview QR. It expires and has scan limits. To keep it, sign in and use the email claim link on the preview page.

On a QR code result page you can generate a share link that lets others view that code's analytics without signing in. Use it to share read-only analytics with teammates or clients. Keep the link private if the data is sensitive.

Location and device insights are part of paid plans. On the Starter plan you get total scans, last scan time, and trend. If you are on a paid plan and still see the basic message, network-based location data may not be available for those scans yet. See Analytics & Scans and Billing & Plans.

Branded scan URLs such as qr.yourcompany.com/s/<code> are Enterprise capabilities or contract add-ons. Setup is handled by our team. See Billing & Plans, then Contact Sales or your account manager to request custom domain onboarding.